Looking for a definition of a certain advocate within organisations

My usual way of trying to find out about something I know exists but that I just cannot find any info on is to start an entry at Wikipedia. After a couple of years the wisdom of the crowds will have matured whatever seed I planted into something usable—even though by that time I will have forgotten completely what it was I wanted to know.

But for planting a seed you need to have a minimal definition, just leaving a name and the question “build this into something” is frowned upon. So I turn to my readers. (Frown away! Though this is not Wikipedia.)

The Dutch word cultuurbewaker (lit. guardian of [the corporate] culture) is one of those concepts. It is an informal position taken up by somebody within an organization where that person sort of helps to keep an organisation’s past connected to its future.

OK, so that is an incredibly vague definition. Googling for the word got me exclusively links to articles about football. So there is a suggestion that the word is only used in the footballing world.

I can think a number of reasons football clubs have these ‘culture guardians’. One is that turnover within professional football clubs, especially within the playing staff, is rapid. A ‘culture guardian’ may, simply by being there and acting like he always has, impart onto new players ‘how things are done here’. A high turnover among players can also lead to a certain disenchantment among the fans and keeping on one or two players who no longer contribute much athletically can help maintain a familiar appearance of the team. A third reason, if I read between the lines of the articles I found, may be that the position of ‘culture guardian’ is given as a token of good will to a person who has meant a lot for the club. Usually some sort of menial task or unimportant role is invented to justify keeping on that person.

This all suggests that ‘culture guardian’ isn’t much of an active role. These people don’t do, they are, and by being a living artefact they keep some kind of link of the organization with its past intact.

So how you can help me (if you so desire of course)? Well, usually finding the English translation of a word helps. I thought ‘culture bearer’ to be a likely word, but that appears to be a role within tribal societies, and I am not sure that it means the same thing.

There are a couple of related terms that all refer to an advocate within an organization for people or things whose voice is typically ignored or simply never heard:

  • Product owner (in scrum development teams this is the person representing the customer).
  • Ombudsman (in governments for citizens—ironic, yes—, and in newspapers for readers).
  • Sponsor.
  • Advocate.

Also in the worlds of marketing and design people make use of personas, made up persons with all kinds of traits, to help themselves think like an end user or buyer.

Balance in journalism

balanced-reporting

I had lots of stuff to write about this, but do not have the time for much. If you want to use this diagram, consider it licensed under the following terms:

I hereby release the files balanced-reporting-450×196.png and balanced-reporting.svg into the public domain. Where this is not possible, you may use these files as if they were in the public domain.

Can cutting unprofitable trains lead to decreasing profits on profitable trains?

I heard an interesting economic morality tale the other day. Apparently some time in the past British Rail decided to cut a bunch of unprofitable lines. These lines were often life-lines for the communities they served, but that was ultimately of no consideration to the person wielding the axe.

Applying the rules of modern neo-liberalism the unprofitable lines were promptly cut and then something extraordinary happened. The unprofitable lines turned out to have been feeder lines for the profitable lines and passengers that had travelled the profitable lines now no longer could get to them. Instead they switched to private motor cars, bleeding the troubled rail operator even further.

This is an interesting parable for modern times, especially since it confirms prejudices on both sides of the isle. Both neo-liberals and social-democrats will see a confirmation of their position in it.

Of course, if you look this stuff up, none of it appears to have happened. According to the Wikipedia du jour article on the subject, in the 1960s the Beeching Cuts were thought up by then-chairman of British Railways Dr Richard Beeching. British Railways was losing about 40 million pounds a year, which in those days was a huge amount of money. Dr Beeching proposed to cut 8,000 km of railway line and 55% of all stations, which was calculated to save 18 million pounds a year.

In the end the Beeching Cuts only helped to save a grand total of 30 million pounds and by 1968 British Rail’s losses had accumulated to 100 million pounds a year. Wikipedia also claims that “[although] in some cases closures removed branches that acted as feeders to the main lines and that feeder traffic was lost when the branches closed, the financial significance of this is debatable as over 90 per cent of the railways’ 1960 traffic was carried on lines which remained open ten years later.”

What is lacking in both the urban legend (slash economic morality tale) and the Wikipedia article is the simple but in my opinion true notion that a government should not be run as a capitalist, profit-making business, considering that the goal of a government is for a large part to counter market failures, that is to say to pick up the market’s slack. A railway system haemorrhaging money? That might just be a sign the government is doing it right.

Incremental e-mail backups with Thunderbird

The Mozilla Thunderbird e-mail client doesn’t provide a back-up tool. It is possible though to use the search function to select only those e-mail messages that are more recent than your last back-up and save them, but this process doesn’t store the folder structure that your messages were in. This is only a working solution if you use only a few folders or none at all. I recently had to restore from a hard disk crash and spent half a day putting e-mails back in folders. (Another option would have been to keep my restored back-up in in its own folder; after all, it’s mostly old mail.)

Looking for back-up tools for Thunderbird, the official Mozilla.org recommendation appears to be to get a program called MozBackup. The advantage of MozBackup is that it creates back-ups of profiles for several Mozilla tools, not just Thunderbird. Unfortunately it doesn’t do incremental back-ups.

Looking through mozilla.org’s support forums I encounter mostly disbelief that anybody would want to do incremental back-ups of e-mail messages and folders. As a web developer I often get sent large files by clients and designers. Lately this has decreased a lot—people store their files in the cloud and send me a link—but it still happens. Before the crash I had about 10 GB in e-mail on my hard disk.

There is a back-up plugin (I believe Mozilla uses the word add-on instead of plug-in) called ImportExport Tools which I think I used before to migrate from Pegasus to Thunderbird but which you can also use for back-ups. (Strangely the plug-in is stored under Miscellaneous at addons.mozilla.org instead of Import/Export.) This contains an option for structured storage, that is to say, storing mails with their respective folders. Unfortunately this option won’t let you select the specific mails you want to export, it only works for all mail at once. It does have an automatic back-up setting which may or may not store the folder structure. I will update this posting once I find out more.

Note also that the author of the plug-in reports that storing folders is at the moment unstable, i.e. may not work.

Back-ups are dangerous if you don’t test whether or not you are able to restore them. As far as the ImportExport Tools plug-in is concerned I can report success in this regard. I created a second account in Thunderbird and imported the back-up of my primary account there. I only performed spot checks, I did not check if all mails were recovered.

Another option would be to store e-mail without attachments. That way I could easily store every mail I ever received on a single CD-R, which would make the whole incremental back-up thing just a little less important. Of course you’d have to find a way to store your attachments first. In case you are using your e-mail client as a sort of document management system this won’t work. Let’s say you receive lots of photos of loved ones via e-mail and then when you want to see these photos again later you view them in your mail client. In this example you never bothered to store your attachments in a separate location, so back-ups without attachments would be less of an option.

Read the rest of this entry »

This week in racism

Here in the Netherlands we have a venerable, somewhat quaint but altogether rather innocent tradition involving a gift-giving immortal bishop called Saint Nicholas, who has a rather unfortunate side-kick called Black Peter.

Black Peter is unfortunate because of his appearance which has been closely modeled on certain racist caricatures of black people. He has black curly hair, big red lips and golden earrings, speaks with a broken accent and often plays the fool. Recently this side of our tradition has been causing a lot of friction, and this week we appear to be going through what I would like to call The Coming Out of the Racists.

  • When singer Simon Keizer asked people last week to donate money to help the typhoon victims in the Philippines, people responded with angry variants on “eigen volk eerst” (“our own people first”, a slogan popularised by 1970’s racist party Centrumpartij).
  • TV presenter Daphne Bunskoek made a ‘joke’ about what should happen to Black Peters returning to their country (black people go ‘home’ is another racist meme) by showing footage from the Steven Spielberg movie Amistad in which black slaves were whipped.
  • Holland’s Got Talent talent judge Gordon Heuckeroth thought it would be a good idea to address a Chinese contestant as if the latter were running a Chinese restaurant: “which one are you going to sing, number 39 with rice?”

Now Heukeroth, who seems to lack talent or sophistication along pretty much every axis you might care to investigate, has made a career out of insulting people. Together with singer Gerard Joling he made a TV series in which they kept bitching each other out, so maybe he was just being in character here.

On a more personal level, a black acquaintance went to an anti-Black Peter demonstration, and one of the first things happening to her was that somebody walked up to her and said “die, nigger” to her.

intocht-adam-2013-bco-010

Back…ish

A serious hard disk crash but a damper on my already low posting frequency. I had lost my password and resetting it proved more difficult than clicking the I Lost My Password link. Anyway, just a heads up that I can log in again, now only to find something to write about.

What you are not reading

The drafts queue of this blog currently holds 22 postings waiting to be unleashed on an unsuspecting world, and some of them have been sitting there for years.

Although some of those postings just haven’t been finished yet, most of them are of the type where I had an idea for a posting, I started writing it, and then I realised that I hadn’t really thought things through, or that the idea wasn’t as good after all. Brain farts. I keep those drafts around in the hope that parts of them can still be salvaged, but they’re probably never going to see the light of day.

Be glad you don’t know what you’re missing.

The LinkedIn endorsement system

LinkedIn has introduced an endorsement system which lets you ‘endorse’ the skills of your connections.

A few quick notes about this:

  • I haven’t checked whether these are skills you entered yourself; that seems to be the case though.
  • I have endorsed wide, easy skills, such as mastering your native tongue.
  • I have endorsed specialized skills that I have witnessed myself, or that are somehow at the core of that connection’s abilities.
  • I have not endorsed skills that sound like a core skill, but that to my knowledge aren’t; for example, if I know a project manager, I am not going to endorse them as change manager, even if I have seen them manage changes after the delivery of a project. Similarly, I have not endorsed interaction designers as user experience experts.
  • In other words, don’t be shy to add the simple stuff to your profile.
  • Also add skills that you know your connections know you possess.
  • So far I have been honest and have only endorsed skills that I knew people possessed.
    I expect some people will just endorse all the skills of their friends or connections.
  • With this system Recommendations are probably going to be more rather than less important, considering my previous note.

Left, right and middle coalitions of the Netherlands of the past 35 years

A tactic that the political right has employed since Adolf Hitler is that of Der Grosse Lüge, the Big Lie.

The idea is that you say something so preposterously untrue that people would refuse to believe you made it up. (Interestingly the first uses were self-referential, in that the Nazis falsely accused others of employing something as evil as the big lie technique.)

A modern big lie is this: the political left is responsible for all the woes of Dutch society.

This is preposterously untrue, I’ve always thought, because the political left never has had any power in Dutch politics. Governments would always be in the political middle, where the left had to water down its politics to the point that you could no longer recognise them as such, or on the right. You cannot be blamed for doing something wrong if you have not done that thing in the first place.

Although I have never had any desire to attempt to explain the lie is a lie (one of the reasons the technique works so well is that denials actually reinforce the lie, e.g. “when have you stopped beating your wife?”), my base assumption that the left never has had any political power at the national level in the Netherlands has always been nagging me.

Thing is, for a lefty I am pretty far to the left, to the point where I’ve stopped recognising moderately left wing policies as left wing policies. I might not be the best person, in other words, to just guess that we’ve never had any left leaning national governments.

left-right-netherlands-1977-2012Which is why I decided to do some research, the results of which you will find in the graph to the right (click for a larger version). Let me summarise the graph:

  • In the past 35 years, the Netherlands has had 13 different governments.
  • Of those government, 3 were left wing, 7 were right wing, and 3 were middle governments.
  • I counted by first determining per constituent party whether they were on the left or right on social issues, and on economic issues; and then added those numbers for each constituent party.
  • As I say in the notes, this leads to certain skewdnessess, because not every party is equally powerful within a coalition, and parties could be counted as left wing (for instance) but still differ immensely among themselves.
  • An example of the latter case are the Christelijke Unie (Christian Union) and the Partij van de Arbeid (Labour Party), who will approach issues such as abortion, gender equality and so from completely different angles.
  • Predominantly left wing coalitions governed on average for 37 months, middle coalitions for 34 months and right wing coalitions for 30 months—I don’t think studying just one country is going to yield enough data to be statistically relevant though.

My hypothesis: the left has never been in power on a national level in the Netherlands. My conclusion: falsified. Is this enough to blame the left for all of society’s ills? Well, I wasn’t going to tackle that Big Fat Lie, remember?

The state of the digital camera

I replaced my Canon Ixus 300 HS pocket camera by a Canon Powershot S100.

The Ixus tended to get terribly soft for subjects that were more than a metre away, and although I had discovered a work-around for this, the work-around involved switching continuously between Program mode and Apperture priority, which was driving me nuts.

It got to the point that I never brought a camera with me, because both the DSLR and the pocket camera were too much of a hassle, and that is A Bad Thing.

Anyway, the state of the camera 2012:

The first one is a photo of a bumblebee in a yellow flower (scaled down to fit on this page), the second is a 100% crop of that same photo. Nice, eh?