Beat but the beaten path

Tanya Rabourn draws an interesting analogy between landscape architecture and web design: “Rather than discourage people from making their own way, landscape architects can opt to design walkways to accommodate the natural patterns formed after a period of use. […] So, you might have the situation where the grandest building on say a college campus, might be the administration’s preference for a large, imposing walkway, but the usage patterns dictate that another building is the more popular. The result is the familiar negotiation between what the stakeholders want to project and what the users need.

(Through Zeldman)

One response to “Beat but the beaten path”

  1. […] There is a school of thought in interface design that says that whatever users come up with themselves is good, and I think this holds true for e-mail. […]

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